IT Services WebShare Guide

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Webshare Overview
WebShare - Create A Ticket                                                                          
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Link to webshare service


WebShare - Overview

WebShare allows you to share your files and directories with other people, even those outside of the University of Chicago. Sharing your files makes it possible for multiple users to both view and edit your file without requiring you to maintain multiple copies of the shared file. Consider these other uses. USE WEBSHARE INSTEAD OF EMAIL ATTACHMENTS Email attachments can clutter up your email box and take up valuable space. All students, staff and faculty have one gigabyte of WebShare storage in addition to one gigabyte of email storage. Take advantage of this extra space to store email attachments. Fewer attachments in your email box may even speed up reading and filing tasks in your email. Many email programs have restrictions on how large an attachment you can send. Avoid this problem by uploading a file to WebShare and sending a link instead. USE WEBSHARE TO GRANT SOMEONE TEMPORARY ACCESS TO A FILE You can give someone temporary access to a file by creating a ticket in WebShare (WebShare - Create a Ticket ). The ticket will automatically expire, so you don't need to remember to remove their access. Plus, the URL of the ticket is randomly generated, providing additional security. USE WEBSHARE TO ACCESS A FILE FROM MULTIPLE LOCATIONS WebShare is a great way to access files from multiple locations. Once you upload a file to WebShare, you can access it from any computer with an Internet connection. Simply download the file to the computer you're using, make your changes, and upload the new version to WebShare. USE WEBSHARE TO BACKUP YOUR FILES Keep a backup copy of your important files! WebShare is a great way to keep an extra copy of your files. It is accessible from any computer with an Internet connection, and it doesn't require you to carry CDs or a flash drive with you.

WebShare - Create A Ticket

Tickets allow you to share documents with WebShare and non-WebShare users. By using the ticket functionality, you may allow specific access to your directories and the files within them. A directory ticket is like a direct link to a directory. Once a user clicks on that link (sent to them by you), the directory's file and subdirectory listing displays just as you would see it in its regular directory listing screen. Two useful features for tickets are passwords and expiration dates. When you password-protect a ticket, the user will be required to enter that password before being granted access to the directory or file. This added security measure is separate from the permissions defined on the ticket. Note that you may grant a ticket read/write access permission but if the ticket has been password protected and the user receiving the ticket link is unable to enter the password, that user will not be able to read or write to that directory. You can set an expiration date for a ticket. Once that date passes, all users who have been accessing the file or directory through the issued ticket can no longer access that file or directory. An expired ticket will continue to exist in your account until you either delete it or change the expiration date to something in the future. TO CREATE A TICKET:

When you create a ticket, WebShare automatically creates a group corresponding to this ticket and will automatically add that group to the directory's or file's permissions table.

Navigate to the directory or file for which you wish to create a ticket.

Click the Manage  icon for the respective directory or file.

Click the "Tickets" link under the "Collaboration" heading.

Click on the Create Ticket  button in the top toolbar.

At this point, you may click the Ok button to accept the default values of the ticket. If you wish to change the default values, select "Advanced" from the drop-down list in the upper left-hand corner of the page. Change the values as needed.

Click the Ok button to create your ticket.

The URL for the ticket is displayed. You can click the Email Link button to send this link to other users or you may use this link at a later date. As long as the ticket exists, you can find this link on the Manage Tickets page.

Click the Back button to return to the main Directory page.